Hello & Welcome to The Pontchartrain Hotel

In the midst of the new normal we’re all experiencing, things look a little different around here. We’ve made a few changes to ensure your stay is so fresh, so clean. Here's what to expect.

*Please note, in order to comply with local ordinances, all guests are required to wear face masks while in the common areas of the hotel unless seated for eating and drinking.

Upon arrival, hand sanitizer machines will be placed at entry.  Masks will also be available upon request.


Each of our rooms are equipped with individual A/C units along with single-use toiletries.  Complimentary hand sanitizer and sanitizing wipes will be placed bedside.

Looking to sweat it out?  We’ve partnered with Franco’s on Magazine which gives hotel guests access to one pass per stay.  Once you redeem your (1) guest pass, you can purchase a pass or multiple passes at a 50% discount of $10.

Valet parking is available for an overnight rate of $39 with in and out access available from 7am to 12am daily. Please note that when assisting a customer with their vehicle, the valet will be wiping down all touch points with disinfectant wipes, including key fobs, keys, steering wheels, door handles (interior and exterior), gear shifts, door locks, windows controls, seat controls, blinkers, headlight controls and radio controls.

Bottles of water will be available for purchase in your room.  While our in-room private bar will not be available, convenience and snack items, along with beer and wine, are available upon request for pick-up or delivery straight to your room.  Please contact the front desk for service.

Food & Drink

Jack Rose is back and ready to serve your favorite dishes and cocktails in our escapist atmosphere.

  • Hours: Wednesday-Saturday from 5pm-10pm and Sunday from 11am-3pm.
  • Make your reservation online or by phone at (504) 323-1500

Hot Tin is open for craft cocktails and small plates on the rooftop alongside the best view in New Orleans.

  • Hours: Wednesday-Saturday from 5pm-10pm and Sunday from 11am-3pm.

Bayou Bar & Silver Whistle Cafe are temporarily closed until further notice.

Stay Entertained

Need some fresh air? We’re just steps away from exploring all New Orleans has to offer. The Charles Avenue Streetcar line is located in front of our hotel with service to downtown, uptown, the Garden District and Mid City. Head to Magazine Street for some of the best art galleries, antique stores and craft shops or explore the Garden District for the Lafayette Cemetery and Commander’s Palace restaurant. Don’t forget to check The National WWII Museum, Audubon Park and Audubon Zoo.


For more information on Aparium’s commitment to the health and safety of our guests and associates, click here.